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Frequently Asked Questions

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SAFETY

DON'T RIDE WITHOUT READING THIS MESSAGE

YOUR NINEBOT ONE CAN LOSE POWER AND BALANCE WHEN BATTERY LEVEL IS BELOW 10%. 


RIDING DOWNHILL ON A FULL BATTERY WILL CAUSE NINEBOT ONE TO SHUT DOWN since the regen will overcharge the battery. To prevent this from happening, safely come to a stop before this happens, and ride on flats or uphill to drain the battery.


HILLS AND HIGH SPEED CAN BE VERY DANGEROUS because crashes can cause really serious injuries, or worse. Be extra careful when pushing the limits of the board, even if you’re an experienced skater.


CARS AND OTHER VEHICLES CAN KILL YOU, so always be especially aware when riding around other vehicles. Ride defensively and assume other vehicles can't see you. Be aware of the laws that govern the use of your Ninebot One on public roads, bike paths, sidewalks, or other places that you may ride.


ALWAYS WEAR A HELMET. Other safety gear like gloves, pads, and long sleeves are highly recommended.

Thanks for reading this. Safety messages aren’t the most exciting to read, but it’s really important to us that you ride safely. Remember you are an ambassador to this new form of transportation. How you ride reflects on the entire Boosted community.